Refund Policy

1. Returns

Due to the intimate and custom nature of arkondial, we generally do not accept returns unless the item is defective or damaged upon arrival.

2. Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective or if you receive the wrong item.

3. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact our support team.